Several time randomly our RP Touch (hw 4 OS 2.1.3-262) lost the paring with the RPG 500 (sw 6.0.1-340040)
Both have static ip address and they are in the same subnet.
When the problem occurred the RP Touch disappear from the network ( No ping and no web interface) and I need to hard reboot it to solve the problem
In the log i see a lot of
SessionSyncThread(3247) Request timed out
and after this
SessionSyncThread(3247) Encountered unresponsive server (1001) RestSessionUtils(3247) Failed to get Pairing RestSessionUtils(3247) JSON
Utill I reboot the RP Touch (it is powered by PoE)
The calbes are good and we have change the swith port
How I can solve the problem?
I really appreciate any help you can provide