Occasional Contributor


Moved by Moderator due different product

Hi Sir, I have same problem but my Polycom is QDX6000,
Could you please helo me as fast as you can,
Message 1 of 5
Polycom Video EP PLM
Polycom Employee & Moderator

Re: QDX6000

Not enough details to offer any suggestions.


If this is the ;reversed image' question, not sure what you mean by that but a videoconferencing endpoint does not allow for changing of the image the source is providing it.  If you need to 'change' the image then that needs to be done in equipment prior to presenting it to the videoconferencing unit for transmission to the far end, which is the purpose of videoconferencing units.


Please explain the 'problem' more completely if it is not a failure of the unit, if it is a failure of the equipment to perform as documented please call your Polycom service provider.

Message 2 of 5
Polycom Employee & Community Manager

Re: QDX6000



I should have added additional Information when moving the Post.


It was in regards mounting the camera on the ceiling and reversing the picture as far as I am remember.


Best Regards


Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 3 of 5
Polycom Video EP PLM
Polycom Employee & Moderator

Re: QDX6000

The only Polycom camera which supports the inverted mounting of the camera is the EagleEye View camera.  Installation of the camera and the connection to the codec should be while the codec is powered off.  Upon boot up of the codec the camera will work properly.



Message 4 of 5

Re: QDX6000

You can not reverse image on Polycom camera. Use other type of camera, third party camera what can flip the image.

Skarcon Ltd, Estonia.
Jaak Ruusmaa
Message 5 of 5