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‎11-20-2013 01:34 PM

HP Recommended

Got the following unit and when turned on the status light will turn blue then red. Nothing will show up on the display. Is there anyway I can check the warranty status online or any one can direct me to the right place for a solution

 

Details as follows:

 

Model: QDX6000

P/N: 2201-30831-002

S/N: Q61101BE567579BF

 

Any help renderd will be really appreciated

 

2 REPLIES 2

‎11-29-2013 09:48 AM

HP Recommended

This is a very old QDX and I doubt it is still under warranty.

 

Please call your regional Polycom service center to get the status of it.  You can find these phone numbers on the Polycom web site.

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‎12-02-2013 09:47 AM

HP Recommended

It's under a maintenance contract until 2014 so call one of the support centres here.

http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html

 

Pete

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