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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello.
There was a problem with HDX 4002. Integrated keyboard (control) did notrespond to touch.
Has anyone seen this problem?

3 REPLIES 3
HP Recommended

Never heard of that. Backup your settings and do a factory reset.

If that´s not working, it sounds like a hardware issue.

Then you should talk to your local Polycom Partner.

 

 

HP Recommended

I made a factory reset, but the problem remains

HP Recommended

Mine does that sometimes, all the blue lights are on but the buttons do not respond.

It usually goes away if I remove the mains from the monitor & re-apply.

Pete

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