Polycom Touch Image Damaged SD card

[sherlockab]

Hi All

I am trying to re-image some Polycom Touch devices to use on the Group Series instead of the old HDX4500s

I have tried it on 3 devices so far and all 3 now show "Damaged SD Card"

Procedure (as used previously with HDX software)

Load the 2 relevent zip files on a USB stick

Press reset, insert LAN/Power wait for flash

  This loads the 2 files across (Installing files...1 of 2, 2 of 2)

Remove USB Stick

Press reset, insert LAN/Power wait for flash

Displays 'com.android.provision.DefaultActivity'

   Preparing SD Card

      Checking for errors

         Damaged SD card ... SD card damaged. You may have to reformat it.

Selecting error prompts the Format SD Card screen

   selecting 'Format' does not appear to do anything

Tried to format in a phone but asks for a password

Tried a different level of Touch software with the same results

I cannot believe all 3 Touch devices are faulty

Any help would be appreciated.

Cheers

Ade

[sherlockab · Accepted solution]

All 3 units did have SD cards with bad sectors.

A 4th unit worked so I removed the SD card and tried it in the others and it worked.

I then got 3 old 2GB SD cards and cloned the working SD Card onto them

All are now working fine.

Must be the heat as these units do get very hot.

[Amlesh Sengar]

Hi,

I am facing same issue after trying the steps. SD card needs a format.

Can you help with the steps where to find the SD card?

Thanks,

Amlesh