I am using Polycom RealPresence Group 500, it is found there is time lag from the communication about 5 sec when using MSTeam call / conference.
I don't have this issue if I am using the MSTeam directly from laptop using the same Lan connection.
Is there any setting to be done or new firmware that improve this??
Hello @BKW ,
The community contains individual sections dealing with the different products we offer Voice, Audio/Video, UC Infrastructure or Others.
Your post or the post you replied to was placed into an incorrect section and has therefore already been moved.
In regards to the GroupSeries and Microsoft Teams as this device does not run this natively we can only assume you are using some sort of service to transition this.
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