• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi All,

 

  I have many Polycom Realpresence Group 500. Some has "Multipoint Video Conferencing" license but some has not.

 

  The share desktop icon is disabled in RPD if it connects to Group 500 which has not "Multipoint Video Conferencing" license. Can RPD share its Windows desktop to Group 500 which has not "Multipoint Video Conferencing" license? Thanks!

1 REPLY 1
HP Recommended
Hi Kevin, You can use Polycom Content App (free App) which can be found from Polycom Support Site, to connect to Group Serials via inputting IP address of GS's to cast your PC/Mac desktop or application windows. GS can be out of a meeting (local meeting) or in a meeting with remote participants. Thanks!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.