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‎07-26-2021 05:19 AM

HP Recommended

Good afternoon, there is a daily problem with restarting the Polycom HDX 4500 without warning. When viewing HDX logs, the following warnings and errors are visible: 

 

2021-07-26 08:10:45 WARNING avc: pc[0]: PWApi: TIMEOUT chip 0, ms=3789216512 
2021-07-26 08:10:45 ERROR avc: pc[0]: PWAvcMgr: msg receive opCode = 2, chip = 0. 
2021-07-26 08:10:45 ERROR avc: pc[0]: PWAvcMgr: poll err -35 for chip 0 
2021-07-26 08:10:45 WARNING avc: pc[0]: PWApi: TIMEOUT chip 2, ms=3789216512 
2021-07-26 08:10:45 ERROR avc: pc[0]: PWAvcMgr: msg receive opCode = 2, chip = 2. 
2021-07-26 08:10:45 ERROR avc: pc[0]: PWAvcMgr: poll err -35 for chip 2 
2021-07-26 08:10:45 WARNING avc: pc[0]: PWApi: TIMEOUT chip 0, ms=3789217513 

2021-07-26 08:10:45 ERROR avc: pc[0]: PWAvcMgr: msg receive opCode = 2, chip = 0. 
2021-07-26 08:10:45 ERROR avc: pc[0]: PWAvcMgr: poll err -35 for chip 0 
2021-07-26 08:10:45 WARNING avc: pc[0]: PWApi: TIMEOUT chip 2, ms=3789217513 
2021-07-26 08:10:46 INFO watchdogd: proc 0 not responding 2
2021-07-26 08:10:47 INFO watchdogd: proc 0 not responding 1
2021-07-26 08:10:55 CRITICAL watchdogd: proc 0 not responding, sync and reboot

Please help with solving this problem or the reasons for these errors.

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