I have Poly X50 and NovoTouch touch screen. I want to use pen to annotate screen (MS Whiteboard). I am using Poly X50 in Teams-mode. I am able to configure touch, but not able to use pen instead of touch.
Hello @Janneto ,
Welcome to the Poly Community.
Both the communities Must Read First or Read 1st and if available the FAQ reference the basic minimum information a new or follow up post should contain.
This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.
Unfortunately, your post fell a bit short of the above-explained requirements and we kindly ask you, therefore, to ensure to read these sections and ensure a reply (not Edit!) provides as much detail as possible.
For example what software version are you using and does this work in any other provider mode? May be as simple as that a Pen is not supported
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
If official support is required please check how to phone or open a case here----------------