Thanks, got the updates yesterday.
I am too facing this problem with X30 and X50. Where can I find information to setup nighly reboots via REST API or any other method.
Hello @AndresJ
Welcome to the Poly community.
From our Video FAQ:
May 19, 2020 Question: Does a Poly G7500 or Studio X50/X30 support REST API?
Resolution: Details on this can be found in the Poly VideoOS REST API Reference Guide >here< (or search the Support Page for the latest) or for instructions check >here<
Both CURL or Power Shell examples are included and the important part is restartAll
If you still see the issue with the Studio X in Teams mode crashing even when running PolyOS 4.0 please work with our support team as we have a test build that should mitigate the ANR issue we see with some customers.
Please reference 34363431 / EN-239046 when supplying logs files
Best regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------got it thank you. BTW, it looks like the 4.0 firmware that was released a couple of weeks ago has been removed from both Poly and TAC.
Hello @AndresJ
our Partner Microsoft has removed PolyOS 4.0 from the TAC, as per my own personal knowledge, as they have no method to ensure the device is running at least 3.14.x before applying PolyOS 4.0.
This is a requirement before the update. We, Poly, have not removed the update and it should be available via our Support Page or Poly Lens.
Best regards
Steffen Baier
If official support is required please check how to phone or open a case here
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