Poly X HDMI Video and Audio Sharing (No Active Tea...

SR_MCSE · ‎02-15-2023

I ran into a situation where HDMI from a Windows laptop to mirror the display on the Poly X would only show video on the screen. Audio would not pass through.

I came across a post from 2021 called Poly x50 HDMI Ingest for Teams 3.4.0-292042 that noted:

The MTRoA does not support Audio via HDMI, unlike the MTRoW. Please work with our Partner Microsoft if you require this feature!

Is this limitation still in place for MTRoA?

My Poly X details:

Teams Admin Agent

1.0.0.202205230848.product

Up to date

Firmware

3.14.1.374010

Up to date

Company Portal App

5.0.5484.0

Up to date

OEM Agent App

3.11-1008016

Up to date

Teams App

1449/1.0.96.2022120503

Up to date

Is my only option to add a USB cable into the mix and enable Device Mode to allow the laptop to mirror the desktop via HDMI and then use the camera and speakers over USB for the presentation through the Poly X over the display?

For reference:

https://www.youtube.com/watch?v=g0qun7SUUHw

SteffenBaierUK · ‎02-15-2023

Hello @SR_MCSE

welcome back to the Poly community

to my own personal knowledge, this seems this is not yet a feature on MTRoA and only on MTRoW

Our hardware is capable as other modes show.

Please work with our Partner Microsoft on this

Best Regards

Steffen Baier

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Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

SR_MCSE · ‎02-15-2023

Appreciate the reply.

I will give Device Mode a try. Seems that this is now enabled by default in the current releases.

Poly X HDMI Video and Audio Sharing (No Active Teams Meeting)

Poly X HDMI Video and Audio Sharing (No Active Teams Meeting)

Re: Poly X HDMI Video and Audio Sharing (No Active Teams Meeting)

Re: Poly X HDMI Video and Audio Sharing (No Active Teams Meeting)