We are currently utilizing Poly Studio X50 and X30 in conjunction with TRoA for our meetings.
However, after upgrading our test units (4x X50 and 1x X30) to version 4.0.0 (and subsequently 4.0.1), we have encountered an unusual issue. Specifically, when engaging with external participants, such as those joining via the Windows Teams app, we have observed intermittent interruptions in the output audio (i.e., the audio transmitted to the external participants) while they are speaking.
To provide a clearer example, let's imagine I am seated in a meeting room, conducting a session with two participants who have connected using their Windows Teams App. Whenever they speak, my audio abruptly ceases, resulting in them being unable to hear my comments or contributions. It is worth noting that they can still hear each other without any disruptions.
Regarding whether this is a known issue or intentional feature, we are uncertain at this point. We are hesitant to proceed with further upgrades until this issue is resolved, as it significantly impacts our ability to actively participate and provide immediate feedback during someone else's speaking stream. We hope that clarification and a solution will be available soon.
