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Poly Studio X30 - Microphone Options

Cncf IT
Occasional Contributor

Poly Studio X30 - Microphone Options

Hello,

 

We currently have a few Poly Studio X30 units deployed. What are our options for an external microphone(s)? Some searching shows results to be certain Trio units and an expansion microphone 2200-69631-001. Unsure if that model would be X30 compatible. Are there any more recent options?

 

Thanks

Message 1 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Poly Studio X30 - Microphone Options

Hello @Cncf IT ,

 

Welcome back to the Poly Community.


Same reply as >here<

 

The best and quickest way forward is to contact our Support organization as the community is run by volunteers only.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 5
amackay
Occasional Visitor

Re: Poly Studio X30 - Microphone Options

Any luck / update?


We have issues with our three Poly X30s, audio quality isn't good enough and I'm wishing we stuck with the X50s that can use an expansion mic!

Message 3 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Poly Studio X30 - Microphone Options

Hello @amackay 

 

welcome to the Poly community.

 

You should be able to pick up a Poly Trio conference phone from auction sites or purchase a Poly Trio C60 and use this as the Microphone.

 

Best Regards

 

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 4 of 5
amackay
Occasional Visitor

Re: Poly Studio X30 - Microphone Options

Hi Steffen,

 

That's exactly what I just did - Poly C60 will be here next week and I'll try that!

Message 5 of 5