Poly Studio - Screeching Audio on Teams

Occasional Contributor

Poly Studio - Screeching Audio on Teams



We are currently have a issue with a couple of Poly Studio USB units.


The device is outputting a screeching noise over Teams, the attached video descibes it better than I can.


At first we thought this may be a hardware issue, so swapped USB/PSU cables etc, but this didnt work and  we now have a similar issue on another unit.


Through our testing, we have discovered that this onbly happens on Teams, we dont get the same issue when in a Zoom call.


Does anybody have any ideas on what could be causing this?