• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-19-2022 07:32 PM

HP Recommended

What port/URL/DNS should be opened for the Studio X / G7500 device to access the Polycom Online Support Center for online update of firmware? The network team is working to limit the access of the device only to Zoom and to Poly Support Site for updating firmwares. They are currently setting Static IP and need to update their network policy.

2 REPLIES 2

‎12-20-2022 02:05 AM

HP Recommended

Hi @DJ@PolyPhil,

 

have a look at the documentation here:

https://docs.poly.com/bundle/polyvideomode-ag-current/page/system-port-usage.html

 

Whichs ports Zoom needs, have a look at their documentation, please. 

 

Was this reply helpful? Yes No

‎12-20-2022 07:10 PM

HP Recommended

Hi!

Thank you for this. Will check and forward this to the client's IT Team.

Thank you for assisting.

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.