Hello @alchemy & @swinterstorcon ,
Welcome back to the Poly Community.
Our Partner Microsoft has found a technical issue in their distribution and checking the minimum software version before the PolyOS 4.0 upgrade. They therefore decided to remove PolyOS 4.0
Just as a reminder as outlined in multiple sources:
- PolyOS 4.0 must only be installed on Systems that have at least 3.14.x installed
- PolyOS 4.0 cannot be downgraded
- At present PolyOS 4.0 is not offered as an automatic update and can only be installed using PolyLens and/or downloaded from our support page and installed via a local WebServer or via USB
The best and quickest way forward is to contact our Support organization as the community is run by volunteers only.
I am closing this post as I explained the reason and prerequisites before installing PolyOS 4.0
Best Regards
Steffen Baier
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
