Hi ,
i have a customer who is facing the Display issue with Zoom Services.
They are using the Group 700 Softwarea version 6.2.1.2
In a Multipoint call with other POLY end point + Zoom Services the Display shows the Black screen
any one facing the same issue . there are Two units of Group 700 iwth same issue.
Solved! Go to Solution.
Hey, the latest release version for the Group Series 700 is version 6.2.2.6.
If upgrading doesn´t solve the issue, you should open a trouble ticket with Poly support.
Uwe
Hello @Syed Shahab Ali ,
Welcome back to the Poly Community.
Has Zoom support been contacted as of yet? In addition, you are not on the latest supported software for your devices.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
If official support is required please check how to phone or open a case here
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