Hello @Paul Hargrove ,
Welcome back to the Poly Community.
Our partner Microsoft controls the rollout of their Teams App via the TAC based on the firmware versions the MTRoA are running as some of the features within their App may depend on features within the MTRoA firmware.
Even if you would be able to download an APK from the Google store you could only install it on the Device but not the matching one on the TC8 which breaks the installation.
Why are you staying on 3.14.x? Is there a specific reason or is this a G7500 with a HDCI camera or USB Audio?
Just email me
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
