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LLAMADAS EXTERNAS NO DESEADAS AL POLYCOM NUMERAL 100@

asruizl
Occasional Contributor
‎10-30-2013 06:55 AM
‎10-30-2013 06:55 AM

LLAMADAS EXTERNAS NO DESEADAS AL POLYCOM NUMERAL 100@

Buenos dias

 

Tenemos el siguiente problema, alguna persona o servidor externo a la empresa, esta haciendonos llamadas al sistema de videoconferencia polycom que tenemos y nos estan interrumpiendo y bloqueando las video conferencias, no podemos identificar quienes son, por que cuando entra la llamada solo timbra pero no da señal de video y no la deja colgar.

 

Necesitamos bloquear estas llamadas para que no entren a nuestros polycom que en total tenemos 3, en el dia pueden estar llamando unas 20 vecez.

 

Los polycom que manejamos son.

 

HDX 7000 HD , VVX1500 , RealPresence Desktop

 

en espera de sus comentarios

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎10-30-2013 07:10 AM
‎10-30-2013 07:10 AM

Re: LLAMADAS EXTERNAS NO DESEADAS AL POLYCOM NUMERAL 100@

Closed as already replied => here <=

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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