HDX8000 Analog and video ip calls 1 remote 1 touch panel?

jg
Occasional Contributor

HDX8000 Analog and video ip calls 1 remote 1 touch panel?

Good morning forum....

 

Got a client who currently has a hdx8000 as well as soundstructure with analog telephone card installed as well as a touch control panel. The analog phone line gets connected to the soundstructure, not into the hdx8000. He currently uses the remote control for the hdx8000 to place video ip calls, and uses the polycom touch control to make analog phone calls

     Question: For this client is there any way to place both analog as well as ip video calls through the touch control panel?

 

Thankx in advance....

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Polycom Video EP PLM
Polycom Employee & Moderator

Re: HDX8000 Analog and video ip calls 1 remote 1 touch panel?

Is the Polycom Touch Control paired with the HDX or the SoundStructure?  I can only be paired with one or the other and will control just that device.

Message 2 of 3
jg
Occasional Contributor

Re: HDX8000 Analog and video IP calls 1 remote 1 touch panel?

The polycom touch control is currently paired with the soundstucture. they use the touch control to make analog calls and use the factory polycom remote to make video ip calls. I was inquiring if we hook up and analog phone line to the hdx8000 and pair the touch control to the hdx8000, are you able to make both analog and video calls via the touch control?

 

Thanks in advance....

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