• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎02-13-2015 12:29 AM

HP Recommended

hi 

 

im looking for confirmation if the HDx7002 unit can be upgrdaded to an HDX 7000 HD with the Upgrade Kit like the Hdx7001.

 

i am pretty sure it can but just want to be certain.

 

regards 

 

Divesh

1 REPLY 1

‎02-13-2015 02:31 AM

HP Recommended

Hi Divesh,

 

I recently had a query about the SD/HD versions of the HDX 7000, but after some research found that the 7001 model is the SD version (that can have an HD licence applied), but the 7002 model should be the HD version out of the box. Not quite sure why your 7002 isn't HD, as far as I can tell, it should be.

 

Is there a problem with CODEC and resolution negotiation?

 

Cheers,

 

Chris

 

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.