Hello all,
This issue is similar to cold callers ringing someone’s Phone line.
Unfortunately due the fact that most Video Conferencing units are open on the internet so other video units can call them a group of people targets multiple units via scripts.
Some sad people out there have no better things to do than searching for ways to utilize other peoples properties in order toll fraud via dialing out on H.323 or SIP enabled endpoints.
The only solution is to protect your own endpoint via:
- Your local Firewall team blocking known IP address ranges
- A Polycom Firewall traversal solution (speak to a Polycom reseller for details)
In order to add this to the HDX or even GroupSeries Software a Feature request would be required via a Polycom sales engineer.
Steffen Baier
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
