Usually the word Venus means this is an software update for the PTC.
You download it and unzip the content on a empty Fat 32 formatted memory stick and confirm any duplicate files / folder warnings.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's