HDX 7000-Need help in importing VC directory

[Arunpv]

Hi,

  I have VC data on an excel sheet and need help to import the directory to the HDX 7000 system.

Thanks,

Arun

[hjuliao]

The only way that this will work is if the directory file came from another HDX or VSX system.

Unfortunately manually creating a directory file and importing it to the system is not supported.

Here are instructions on how to download and upload the directory.

To download a Polycom HDX system directory to your computer using the

Polycom HDX web interface:

1 On a computer, open a web browser.

2 In the browser address line, enter the system’s IP address, for example,

http://10.11.12.13, to go to the Polycom HDX web interface.

3 Go to Utilities > Import/Export Directory.

4 Click HDX —> PC to download the .xml file from the Polycom HDX

system.

5 Save the file to a location on your computer.

To upload Polycom HDX system directory entries using the Polycom HDX web

interface:

1 On a computer, open a web browser.

2 In the browser address line, enter the system’s IP address, for example,

http://10.11.12.13, to go to the Polycom HDX web interface.

3 Go to Utilities > Import/Export Directory.

4 Click PC —> HDX.

5 Click Browse and browse to the location of the .csv or .xml file on your

computer.

6 Click Import Directory to upload the file to the Polycom HDX system.

[drifter]

you can download  the directory from hdx 7000,then you wil get a file which can be opened by excel, edit the sitename and ip address,and  so on ,the last ,upload the file to hdx 7000.

[hjuliao]

Hello,

Polycom does not recommend that you edit the directory file, editing this file could result in a corrupted directory  and it’s not supported.

[Nicholas.Bussey]

What if the system wont import the XML file?  That's the issue I'm currently having.  When you select it, nothing happens.  I've rebooted with no luck.  I can't manually enter 60+ codecs from around the global on at a time.