HDX 7000 2nd monitor image

martell
Occasional Visitor

HDX 7000 2nd monitor image

Hi everyone, I've some issue with 2nd monitor, I want to display the same image displayed on monitor 1. But I cant see that option on settings, 2nd monitor video format is DVI

How could I display exactly the same image displayed on monitor 1 on monitor 2?

Thanks

6 REPLIES 6
Russell_Polycom
Polycom Employee

Re: HDX 7000 2nd monitor image

Hello, 

 

So I tried this myself and got it to work on a HDX 7000 Rev C running 3.1.2. I couldn't find a DVI connection so I ran a Component YPbPr connection to both monitors. 

Ovg
Trusted Contributor

Re: HDX 7000 2nd monitor image

This feature works until codec reboot/power off. When codec restarts or power on, there is not image at monitor 2 at all.

 

S/w testing - 3.1 - 3.1.2 HDX-7000. Trying different types of connections VGA/DVI/Component .... 

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Message 3 of 7
SteffenBaierUK
Polycom Employee & Community Manager

Re: HDX 7000 2nd monitor image

Hello Martell,

welcome to the Polycom Community.

As Russel already replied this is a new feature and not knowing your current software version I suggest you upgrade.

 

@OVG, this is a current bug.

 

Please raise a ticket and quote VIDESC-10192

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Message 4 of 7
Ovg
Trusted Contributor

Re: HDX 7000 2nd monitor image

2SteffenBaierUK

 

 Thank you for advise, already done 23-08-13 S/R #1-407603491.

 

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Message 5 of 7
Polycom Video EP PLM
Polycom Employee & Moderator

Re: HDX 7000 2nd monitor image

Not sure what this discussion is saying. 

 

With the current software you can set Monitor 2 to replicate Monitor 1 image.  BUT it requires both monitor settings be identical, including the type of connection.

Message 6 of 7
Ovg
Trusted Contributor

Re: HDX 7000 2nd monitor image

2Steven_Zabriski

"BUT it requires both monitor settings be identical"

No, I'm working with 1st and 2nd monitors connecting to HDX700 via different type of interface - eg 1st monitor via YPbPr, 2nd - DVI or VGA or 1st monitor DVI, 2nd - YPbPr and so on (Image of monitor 2 was full clon of image monitor 1 with GUI )

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Message 7 of 7