HDX 6000 no "aes encryption" option

Occasional Visitor

HDX 6000 no "aes encryption" option

hdx 6000 Release - 3.0.1_ne-10628


web interface has no option "aes encryption" - can't enable aes encryption to call MS Lync

Message 1 of 3
Polycom Employee & Community Manager

Re: HDX 6000 no "AES encryption" option

Hello iga,


Based on the software version you are running, there would not be an encryption option.


There are two versions of the software, a version which allows encryption and one does not.


The ne in the software version (3.0.1_ne-10628) shows that this is the non-encrypted version.


Depending on where you are located, you may be required to run this version.


Software downloads for your HDX system can be found at http://support.polycom.com/PolycomService/support/us/support/video/hdx_series/hdx6000.html


Best Regards,

Please ensure you always check the FAQ's.

Please remember, if you see a post that helped you, and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer. Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Occasional Visitor

Re: HDX 6000 no "AES encryption" option

when i try to update software - after i uploaded image - hdx says something like "incorrect software"


is there some hardware restriction ?  or license restriction ?

Message 3 of 3