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Group Series Remote Logging

Mathias.T
Occasional Contributor
‎01-16-2018 05:20 AM
‎01-16-2018 05:20 AM

Group Series Remote Logging

Hello,

 

My customer has an issue enabling the remote logging on group series 6.1.2

 

I have made two tests on my lab on 2 group series 310 version 6.1.4:

 

On one I'm trying to enable remote logging on the endpoints. After inputting the IP address, the "Save" button is greyed out. 

On the other, it works.

 

I tried to click on "enable H.323" and/or "Enable SIP" but nothing changed.

 

Does anyone succeed?

 

Thank you and best regards

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎01-16-2018 05:41 AM
‎01-16-2018 05:41 AM

Re: Group Series Remote Logging

Hello @Mathias.T,

welcome to the Polycom Community.

You already posted the same information => here <=

 

Double Post closed.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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