Group Series Remote Logging

Occasional Contributor

Group Series Remote Logging



My customer has an issue enabling the remote logging on group series 6.1.2


I have made two tests on my lab on 2 group series 310 version 6.1.4:


On one I'm trying to enable remote logging on the endpoints. After inputting the IP address, the "Save" button is greyed out. 

On the other, it works.


I tried to click on "enable H.323" and/or "Enable SIP" but nothing changed.


Does anyone succeed?


Thank you and best regards

Message 1 of 2
Polycom Employee & Community Manager

Re: Group Series Remote Logging

Hello @Mathias.T,

welcome to the Polycom Community.

You already posted the same information => here <=


Double Post closed.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 2