• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

We have an issue with GroupSeries and Centro terminals (we have about 25 terminals) :

Sometimes microphones are stuck on mute position, impossible to unmute with remote control, the only way is to do it with web interface. Is it a known issue ?

 Software version : 6.1.7.2-510016

 

Thanks

2 REPLIES 2
HP Recommended

Just a quick question...How often do you reboot your equipment? I have found that if I do regular reboots that my mics don't exhibit those issues...

 

HP Recommended

I reboot my terms only if something goes wrong

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.