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‎08-28-2014 10:52 AM

HP Recommended

We recently installed a Group Series 500 (ver 4.1.4) with multipoint.  When we make a point to point call the screen displays in full screen. If we make an additional call the screen will only show the first call in full screen and flash a statement that says "location has been added to the call."  We use the remote to change the layout so both locations can be seen.  Once that call is ended and we make another point to point call, the display keeps the same layout as it was in the multipoint call but instead it shows the near and far locations in the tile mode. Again we use the remote to change it back to full screen.

 

My question is this, Is there a way for the group series to automatically use the full screen when in a point to point call and switch to tile view when in a multipoint call?

 

Thanks! 

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