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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

So recently we configured our Group 500 units to work with Teams. When testing today I noticed that when connecting the room to the teams bridge and choosing to share content the content shows correctly but the room camera is no longer displaying on the far side. I can turn self view on and see the room fine but still wont display for others in the conference. 

 

I tested this using just my laptop without the VC. Join meeting share content, content shows as it should and the camera box shows at the bottom verified you see both on the far side.

 

Anyone run into this? Anyone got any suggestions? not sure if its a Codec issue or what. 

1 REPLY 1
HP Recommended

Hello @MBgrouptech ,

 

Welcome to the Poly Community. Usually, we ask for this:

Both the communities Must Read First and the FAQ reference the basic minimum information a new or follow up post should contain.

This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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