G7500 CDR/Log-Is there a remote download feature ?

Occasional Contributor

G7500 CDR/Log-Is there a remote download feature ?

Newbie with these  G7500 units.  Is there a mechanism to automatically download the log file package to somewhere other than an attached USB drive ?  These units are in inaccessible locations so that wont work.  I can do a manual download and get the packed file I need.  But with 80+ of these manually downloading each one's file daily isnt feasible.  

I suppose I can send the log records to a SYSLOG host.  That's a LOT ! of extraneous information to gather and sift through if there's another solution.

I can gather the information from the DMA but similar issue-- lots of info to sift through


Suggestions ?




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Polycom Employee & Community Manager

Re: G7500 CDR/Log-Is there a remote download feature ?

Hello @RGR ,


Welcome back to the Poly Community.

RealPresence ResourceManager, PDMS-E or LENS all should offer something that you are after but regarding the logs, these are not meant for end-user consumption.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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