G7500 CDR/Log-Is there a remote download feature ?

RGR · ‎03-30-2020

Newbie with these G7500 units. Is there a mechanism to automatically download the log file package to somewhere other than an attached USB drive ? These units are in inaccessible locations so that wont work. I can do a manual download and get the packed file I need. But with 80+ of these manually downloading each one's file daily isnt feasible.

I suppose I can send the log records to a SYSLOG host. That's a LOT ! of extraneous information to gather and sift through if there's another solution.

I can gather the information from the DMA but similar issue-- lots of info to sift through

Suggestions ?

SteffenBaierUK · ‎03-31-2020

Hello @RGR ,

Welcome back to the Poly Community.

RealPresence ResourceManager, PDMS-E or LENS all should offer something that you are after but regarding the logs, these are not meant for end-user consumption.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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G7500 CDR/Log-Is there a remote download feature ?

G7500 CDR/Log-Is there a remote download feature ?

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