G SERIES- No RPM reporting of s/n

Occasional Contributor

G SERIES- No RPM reporting of s/n

G series 500 and 700 v all the swy up to 5-- Do not report serial number in RPM endpoint report.


Bug in RPM or G series ?



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Polycom Employee & Community Manager

Re: G SERIES- No RPM reporting of s/n

Hello RGR,

welcome back to the Polycom Community.


Whilst it seems attractive to utilize "Text" speech in a post I can assure you that our community does not face the same character limitation as Twitter or a SMS.


I can therefore only encourage yourself to utilize the full product names as non native English speakers or our community search engine may struggle to understand what you are asking.


I am unsure myself what a Real Presence Mobile would have to do with the serial Number of a GroupSeries.


Could you therefore kindly restructure your question ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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