Feature Request

Occasional Visitor

Feature Request

Please have an option for the RealPresense Touch unit to not go to sleep. Also, to have the bottom pop-up mendu (with the mute and camera control buttons) always up. This would remove a button press for some common features.

Message 1 of 3
Polycom Employee & Community Manager

Re: Feature Request

Hello @WST,

welcome to the Polycom Community.

The community's Video FAQ contains this post here:

Aug 26,2014 Question: How can I request a change to the current Software or request a new functionality?

Answer: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Polycom Employee

Re: Feature Request

RP Touch - menu should be available always with v6.1.5

Message 3 of 3