Feature Request

WST
Occasional Visitor

Feature Request

Please have an option for the RealPresense Touch unit to not go to sleep. Also, to have the bottom pop-up mendu (with the mute and camera control buttons) always up. This would remove a button press for some common features.

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Feature Request

Hello @WST,

welcome to the Polycom Community.

The community's Video FAQ contains this post here:

Aug 26,2014 Question: How can I request a change to the current Software or request a new functionality?

Answer: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
sirish
Polycom Employee

Re: Feature Request

RP Touch - menu should be available always with v6.1.5

Message 3 of 3