Factory infinite restory QDX 6000

wdias0
Visitor

Factory infinite restory QDX 6000

Oi pessoal, Tenho um problema muito sério com o meu QDX6000. De repente o equipamento permanece em todos os momentos na tela de atualização ou restauração de fábrica. Alguém sabe como resolver isso?
 

 

3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Factory infinite restory QDX 6000

Hello wdias0,

welcome to the Polycom Community.

We only support English within this community.

 

Using Google Translate I understand you have a boot loop. How did this happen?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Message 2 of 4
wdias0
Visitor

Re: Factory infinite restory QDX 6000

Hi everyone, I have a very serious problem with my QDX6000. Suddenly the device remains at all times in the factory update or factory reset screen. Does anyone know how to solve this?
 

 

Message 3 of 4
Alex-HK
Occasional Visitor

Re: Factory infinite restory QDX 6000

I just experienced the same problem with QDX 6000 while it was turned on normally and appeared the SYSTEM UPDATE screen.  After rebooted, the same update appeared again and again.  Could you please advise how to solve this issue.  Thanks

Message 4 of 4