Hello monicaxx23,
welcome to the Polycom Community.
According to the Datasheet => here <=
Display – HDX 4500
• 24” Widescreen LCD display
• 1920 x 1080 native resolution
• 16:9 aspect ratio
• 2nd monitor output (DVI)
- Supports up to 1080p display
Display – HDX 4002
• 20.1” Widescreen LCD display
• 1680 x 1050 Native resolution
• 16:9 Aspect ratio
What HDX model do you have ?
Best Regards
Steffen Baier
Polycom Global Services
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