Hello @JordanCN ,
Your post ended up in the Spam Filter so it was moved here.
To answer your actual question as you are using our Partner Microsofts platform they would need to answer this question.
Other volunteers can comment on this Microsoft related question around Teams as this is down to the license in question being used for the account.
Best Regards
Steffen Baier
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
