Does the Poly X50 in Teams Mode support a dialpad

JordanCN
Occasional Contributor

Does the Poly X50 in Teams Mode support a dialpad

Using firmware 3.10.0-362035

 

Just got in our new X50 units with the TC8 to replace our old Trio 8800 systems. We have our X50 units setup with Teams Mode. Meetings and scheduling are working well, but we do not see a dial pad for making outbound calls on the TC8 and X50.

 

Does the X50 with TC8 support the calling feature so we can use this as a speaker phone like we use to do with the Trio 8800?

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SteffenBaierUK
Polycom Employee & Community Manager

Re: Does the Poly X50 in Teams Mode support a dialpad

Hello @JordanCN ,

Your post ended up in the Spam Filter so it was moved here. 

 

To answer your actual question as you are using our Partner Microsofts platform they would need to answer this question.

 

Other volunteers can comment on this Microsoft related question around Teams as this is down to the license in question being used for the account.

Best Regards

Steffen Baier

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 3
akarimian
Advisor

Re: Does the Poly X50 in Teams Mode support a dialpad

Yes a dialpad is supported but its dependent on your Teams licenses/config for the account logged in. Requires Teams Phone System license and a calling plan or a direct routing setup to place outbound calls.

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