Re: Customer Support number in India

Vishwanath · ‎09-02-2011

Dear Team,

Please let us know the technical Support number for India bangalore. We have tried Several numbers but unable to contact. I am using HDX 7000. For which I need your support

Thanks & Regards

Vishwanath BM

09379944886

SteffenBaierUK · ‎09-02-2011

Hello Vishwanath,

welcome to the Polycom Community.

Usually Support Related Incidents are dealt with via Polycom Certified Resellers,

The Contact Details for Polycom India can be found => here <=

You can open a Support Ticket via http://portal.polycom.com

Please check this page => here <= for further details regarding Services as it states:

Effective November 3, 2008, Polycom Call Centers will offer Video and Network product technical support only to Resellers and Customers with active service contracts or product warrantees. For Resellers and Customers without current support contracts or coverage by a valid warranty, please see right hand Resources section for details

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

barial85 · ‎01-24-2013

Hi Steffen,

Your response one of the queries earlier:

The Contact Details for Polycom India can be found => here <=

I believe his webpage does not exist now. Could you please upadate the info .

Thanks,

Rakesh

SteffenBaierUK · ‎01-25-2013

Hello Rakesh,

welcome to the Polycom Community.

The Phone Numbers are listed => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

IT Support AsianB · ‎02-08-2016

India Customer support is not in use... pls check & forward proper number asap...

SteffenBaierUK · ‎02-08-2016

Hello IT Support AsianB,

welcome to the Polycom Community.

What number have you tried?

Please be aware the end customers need to work with their Polycom resellers to open a support ticket.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

IT Support AsianB · ‎02-08-2016

18006101049

SteffenBaierUK · ‎02-09-2016

Hello all,

Could you use either:

+65-6389-9200

+91-124-486-1662

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections