Solved: Change settings on TC8 remotely

JordanCN · ‎04-19-2023

We have a few Poly Studio X30 and X50 units setup in Teams Room mode. They have the most recent firmware of:

4.0.0.376092 for the Studio X units

4.0.0-210907 for the TC8

We want to enable the feature on all the Teams Room to allow them to join 3rd party meetings. The issue we are having is this seems to require us to go to every TC8 and login to the Advanced settings to get to the Meetings option and enable Zoom and Webex meetings.

It does not appear that the TC8 units have web browser access and these settings are not on the Studio X devices that I can see. All of these devices are at remote sites so it is very inconvenient to get these setup. Is there a way to push these settings down with Poly Lens, Teams Admin Console, or anything?

SteffenBaierUK · ‎04-20-2023

Hello @JordanCN ,

Welcome back to the Poly Community.

As this is using our Partner Microsofts software unfortunately there is no way of doing this either via the Studio X/G7500 or TC8 as Microsoft will not support this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

View solution in original post

SteffenBaierUK · ‎04-20-2023

Hello @JordanCN ,

Welcome back to the Poly Community.

As this is using our Partner Microsofts software unfortunately there is no way of doing this either via the Studio X/G7500 or TC8 as Microsoft will not support this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

JordanCN · ‎04-20-2023

I suspected as much. It would be to convienent for Microsoft to let us to this remotely or with a policy. LOL.

Change settings on TC8 remotely

Change settings on TC8 remotely

Re: Change settings on TC8 remotely

Re: Change settings on TC8 remotely

Re: Change settings on TC8 remotely