Poly Community
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can CX5100 use as Video conferencing endpoints?

diverse
Occasional Visitor
‎06-11-2019 01:19 AM
‎06-11-2019 01:19 AM

Can CX5100 use as Video conferencing endpoints?

Can CX5100 use as Video conferencing endpoints?

Message 1 of 4
0 Kudos
Reply
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎06-11-2019 02:37 AM
‎06-11-2019 02:37 AM

Re: Can CX5100 use as Video conferencing endpoints?

Hello @diverse ,

 

welcome to the Poly Community.

 

The CX5100 as you can see => here <= in the Data Sheet is an optimized for Microsoft Skype for Business USB device.

 

It can be used, with limitations, with other clients.

 

You may want to look at the Poly Studio => here <= instead.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
0 Kudos
Reply
diverse
Occasional Visitor
‎06-12-2019 09:29 PM
‎06-12-2019 09:29 PM

Re: Can CX5100 use as Video conferencing endpoints?

Hello, thanks for prompt response.

 

Can you please explain more about with limitations, with other clients?

I am a newbie to the video conference equipment.

Message 3 of 4
0 Kudos
Reply
SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎06-12-2019 11:29 PM
‎06-12-2019 11:29 PM

Re: Can CX5100 use as Video conferencing endpoints?

Hello @diverse ,

 

as already stated the unit is optimized to be used with a Microsoft client. In this configuration, you get the active speaker and a 360 ribbon view.

 

Other clients cannot present the ribbon view. I have no knowledge which clients do support this.

 

A Poly Studio may be the better choice for you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4
0 Kudos
Reply