I am not able to find any call details in Call Detail report, can some help me on this & please find the below details and attached image of VEP.
Model: VSX 7000A (128)
Software Version:Release 184.108.40.206 - 29Sep2010 12:56
Boot UI Version: 0.9.7B.17
You may have a Java issue. Java 7 does display the CDR correctly but Java may not.
If you hit 'Save' is the exported file viewable?
Another possibility may be a corrupt file. A factory software reload will be required if so.
No call details will be saved if the 'Call Detail Report' check-box is not ticked.
This check-box is located in the 'Admin Settings' / 'System Setting' / 'call settings' section of the web interface.
1. We have totally 7 codec in that 6 works fine only this particular codec is not showing the CDR.
2. Call detail report box is checked under admin settings
We have totally 7 codec in that 6 works fine only this particular codec is not showing the CDR.
No, when i go through using direct link http://192.168.1.2/localcdr.csv it pop up with excel small window to open, after i open the excel sheet i can see the details till 17th of September not till date.
But when i login to the IP and give user name and password , click on utilities and call detail report its appearing empty, is there any reason for this.