Hi experts
I'm experiencing a problem while testing a G7500. I connected a Sync 40 to the codec by a BT600 dongle and the connection was successful. But in the Speaker Test I found the audio volume from the Sync is very low that can hardly heard from only 2 meters away. I'm sure the devices are functioning normally. SO there must be a problem, or a bug...is there any workaround?
Your comments are all appreciated.
BR
Rick
p.s. Firmware versions are all up to date...G7500 3.6.0.350035, Sync 40 v402.2759.
Hello @Rtsin ,
Welcome back to the Poly Community.
I checked the last couple of release notes and whilst this works I cannot find it as stated as being a supported setup.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------Downgrade VC to 3.3.2 problem solved.