Is there any option to direct the audio output from a call to the Studio when connected to a Visual +?
From the Trio there is only the Trio speaker option / TV Speakers or switching between the 2 depending on the type of call but nowhere is there an option to leverage the Studio. Any ideas would be welcomed. Thank you.
Hello @Gktod ,
Welcome to the Poly Community.
Usage of Poly Studio with a Poly Trio running UC Software 5.9.0 or 5.9.1 is classed as Sandbox and therefore not officially supported.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
If official support is required please check how to phone or open a case here----------------
check the Trio's 5.9.1 AC release notes:
PolyStudio Video Bar
This release provides experimental support for the PolyStudio video bar as a USB camera when connected to a PolyTrio Visual+ accessory that is paired with a PolyTrio 8500 or 8800 system. The microphones and speakers of the Poly Studio Video Bar are not used by the Poly Trio system for audio.
As a workaround you can connect the Visual+ line out to the 3.5mm line in of the Poly Studio and configure the audio output of the Trio collaboration kit to Visual+ for video calls only or for both audio/video calls.