Samsung A53 headset adapter

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Samsung A53 headset adapter


We use the Samsung A53 for our staff and i am having issue finding an adapter that will work with the Blackwire 5210 and the C3225. We have tried just a 3.5mm to USB-C adpater and a USB A to USB-C adapter and both of these do not work. 

Is there an adpater that will work with the Samsung and Blackwire headset or is there a setting on the phone that we are missing for the headset to work?

Thanks for your help 


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