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Plantronics Hub causes extra ringing after answering call

arto
Occasional Visitor

Plantronics Hub causes extra ringing after answering call

I am using my Blackwire 3200 series headset with RingCentral Phone on my Windows 10 laptop.  I have the latest version of Plantronics Hub installed.  In Plantronics Hub, in the settings for Ringtone & Volume, Under Software Settings, there is the Ring Location setting.  If I set that = All Attached Audio Devices, It causes extra phone ringing AFTER I answer a call or send it to voicemail (using the RingCentral Phone app).  I'm pretty sure the extra ringing is NOT related to RingCentral, because the extra ringing uses a completely different ringtone that the one I have for RingCentral. 

If I change that setting to in Plantronics Hub to Primary Device Only, there is no such issue.  

What's going on?

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