Polycom Employee

Polycom is known by our customers & partners as a company that is at the forefront of innovation and as a visionary in areas of communications and collaboration.  We are honored and pleased that we were recently named “a Leader” separately by two of the top industry analyst firms in the world – Gartner and IDC who released recent research reports evaluating providers of enterprise video solutions.


The research conducted by Gartner was part of a recent “Magic Quadrant” looking at vendors offering Group Video solutions to the marketplace.  In the 2016 report, “Magic Quadrant for Group Video Systems”, released on July 14th, Gartner looked at 8 providers of this technology, segmenting them into four different categories, with the “Leader” quadrant being where the vendors who have a “completeness of vision” and the “ability to execute” are placed.. For the second consecutive year, we were highlighted as one of the leaders in this technology area.


In June, IDC released its “2016 Worldwide Enterprise Videoconferencing MarketScape” report which profiled 11 vendors in the global videoconferencing and telepresence equipment market.   In this report, Polycom was labeled a “leader” for the third consecutive year in a row in this space.


We believe these distinctions came about as we released a truly unprecedented amount of innovation into the industry in the last 12 months.


Our view


Visual collaboration, or video conferencing, is the most effective medium of high value collaboration in the industry.  We feel that visual collaboration is a strong component of the “Workplace of the Future” we’re creating in today’s digital workplace.  Workplace of the Future isn’t just a slogan, but something we build towards as a company.  Different and varied workspaces, consistent and delightful experiences and deep integration into your collaboration workflow has resulted in exciting new products such as RealPresence Trio, RealConnect, RealPresence Debut & RealPresence Centro.


2015-10-19 16_44_49-BroadSoft Blogs v1 BC.docx [Read-Only] - Microsoft Word.pngIn my opinion, these reports were the latest examples of why Gartner and IDC are such respected advisors to enterprise technology buyers.  While their actual research and findings varied, both reports highlighted some of the most critical attributes that I hear from our customers in terms of why they chose Polycom


If I was to add another, it would be our continued focus on innovation & experience. Experiences that make video easily adoptable.  We have several customers I’ve met who are in the 100s of thousands of conferences monthly.   Our relentless focus over the last 18 months on user experience and integration into multiple UC environments have yielded higher utilization with our customers.


What’s it All Mean?


So, while none of this is a surprise to Polycom, we are honored by the praise and acknowledgement of respected industry observers such as Gartner and IDC.  For customers, this research is a positive validation by well-respected third-parties that they made the right choice.  For companies considering making investments in video conferencing solutions and/or end points, this research confirms what they already know: Polycom is a proven leader and innovator, and that we will be there as their needs and their workplace continues to evolve.


For Polycom, while the praise is appreciated, our work is far from done.  With leadership comes responsibility, to ourselves, our customers and the broader industry.  We’ve been a leader since our inception and we’ll continue to innovate.  Watch this space!


Read the Polycom Press Release >>


Get the Gartner and IDC Reports >>


See How Polycom Serves Our Customers >>




Gartner Magic Quadrant for Group Video Systems, Mike Fasciani, Robert F. Mason, Tom Eagle, 14 July 2016.


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.



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