When you’re responsible for 9,762 public health centres and 800 hospitals in several regions in a country of more than 67 million people, The Royal Thai Ministry of Public Health (MOPH) had an urgent need to streamline communications and increase collaboration between provincial teams.  Learn how this government ministry - our featured Polycom Superhero – used video collaboration to effectively bring teams together to improve critical response times and significantly reduce costs.

MOPH employs over 308,000 people nationwide and is one of the largest government ministries, with 878 offices and operations in all 76 provinces in Thailand (outside of Bangkok), and overseeing over 20 different government healthcare agencies. 

Urgent need for efficient communications

An organisation of this size, complexity and structure required a wide amount of internal and external communications, from basic meetings to mission-critical collaboration between medical staff. Being able to easily and effectively communicate among the different offices throughout all the provinces, in particular the provincial health offices, and various medical organisations and hospitals is essential in daily operations.

“The estimated savings in just bringing one doctor in from every province for an annual meeting was over half a million Thai Baht (US$15,000). For a government ministry, the time and cost savings from video collaboration mean that we can use people, budgets, and resources far more efficiently,” says Dr. Pollawat Pichulkollathit, Director of Information Technology & Communication, Ministry of Public Health.

Learn how The Royal Thai Ministry of Public Health (MOPH) is leveraging video collaboration in this case study and the video below.

With the South Korean Government looking to the future and implementing a ‘Smart Work Vitalisation Strategy’, the Korean Ministry of Public Administration and Security (MOPAS) looked to Polycom’s Video Collaboration to support this project. MOPAS is responsible for affairs related to national administration, government organisations, personnel management, E-government and disaster management/public safety.

MOPAS’s commitment to support Korea’s ‘Smart Work Vitalisation Strategy’ by leveraging the power of video collaboration, makes them a Polycom APAC Superhero.

The South Korean Government’s ‘Smart Work Vitalisation Strategy’ aims to build 50 public Smart Work centres specifically for government officers use and 450 private Smart Work centres with high definition video collaboration solutions. This strategy will allow 30% of government officers to work remotely, any time, from any place, with the use of Polycom’s high-definition video collaboration solutions.

MOPAS required a secure and stable system that supports open standards and is easy-to-use, with the majority of government officers not having video collaboration experience. With ‘islands’ of employees fragmented by multiple communications systems, the RealPresence Platform transforms MOPAS with a seamless video experience.

When it comes to ROI, MOPAS expects that if each remote worker utilises their local SmartWork centre 1-2 days per week, it will be able to reduce emission trading and transportation costs by approximately USD$310 per one remote worker per year, and reduce commuter time by up to 90 minutes per day.

한국 독자 여러분, 한국어 케이스 스터디를 통해 행정자치부에서 어떻게 영상협업 솔루션을 활용하고 있는 지를 확인해 보세요. Learn how Ministry of Public Administration and Security has leveraged video collaboration with our English case study.

In a competitive retail market, Oak Lawn Marketing, a leading branding and media company connecting customers through its consumer brand, Shop Japan, is always looking for a competitive edge.  Oak Lawn Marketing's vision of "Enriching Lifestyles Worldwide" applies not only to customers, product partners and shareholders (NTT Docomo Group), but to also their employees and society as a whole.

Realising that its legacy video conference system could no longer keep up with the company's growing need for an immediate connection, Oak Lawn Marketing looked to collaboration to improve its competitive edge. With offices and call centres spread throughout Japan, employees depend on high-definition voice and video and Microsoft Lync to collaborate across islands and overseas.

Leveraging Polycom and Microsoft’s strong partnership, the organisation can now communicate easier in real-time and join the conversation from anywhere. "We were concerned there might be a reduction in business efficiency if email was the main form of communication," explains Akihisa Katsumata, deputy director of information technology of Oak Lawn Marketing. "We decided to bring together all of our internal lines with Microsoft Lync."

Their commitment to enriching the lifestyles of their customers worldwide by leveraging the latest in collaborative technology has earned them the title of Polycom Superhero.

Read about the successes Oak Lawn Marketing has achieved in our case study or watch the video case study.

Find out more about how you can mirror their program successes by contacting your Polycom representative today.

How we connect and collaborate is changing. It's now about collaborating and working in real time with voice, video and content sharing–as a team. Don’t miss Polycom’s latest webinar ‘Ready your huddle spaces for Office 365 online meetings’ and learn how Polycom and Microsoft's industry leading collaboration solutions can help future proof these spaces.

Our in-house industry experts will cover:

• How the new Office 365 Services and Skype for Business Online change the collaboration experience and reduce communications costs
• How you can turn your conference rooms and huddles spaces into productive, collaborative workspaces.
• Best practice for Collaborative Workspaces
• Polycom® RealPresence Trio™ and how it accommodates our three collaboration needs: Voice, Content and Video.
• How easy it is to set up and how easy it is for users to connect.

Webinar Details:

Date: Wednesday 18 May 2016

Time:

5:00PM Auckland

3:00PM Sydney

1:00PM Singapore

10:30AM Delhi

Register Today