Supporting a Digital Thailand - Polycom’s hat trick last week

[Weileng Tan (Weileng_Tan)]

Collaboration is clearly all the rage in Thailand these days! We’ve had a flurry of activity in Bangkok recently – the launch of a new customer experience centre, our first Innovation Roadshow in the city, and a Microsoft O365 conference all in the same week! These events were heavily attended, spurring lots of interest and it’s been clear that making great collaboration happen is a key consideration for many businesses. Read on to find out what I’ve learned from our partners and customers in the country during this busy week.  

                                                                                   Innovation Roadshow – Together By Design

Following the resounding successes of our previous Innovation Roadshow,  we held our Thailand leg of the event on August 2 and received a tremendous turnout!  This is a testament to the market interest and trend in developing Workplace of The Future in organisations in Thailand, as our delegates actively engaged in conversations at our demo booths and packed the ballroom. 

For a traditionally culturally reserved country, our

delegates were very forthcoming in questions during the keynote sessions, particularly around third party 

integration and interoperability and ease of use.  So hey, it’s not just Polycom messaging, these are what they will consider and what anyone would consider if they think about collaboration tools. What good are tools if they’re hard to use, right?

The audience was hugely impressed with the live demonstrations of our industry-first solutions, RealPresence Trio and RealPresence Centro, and our award-winning Acoustic Fence™, noise-blocking technology.  Our team in Singapore joined us via video collaboration bringing our technology to life with interesting dialogue and props and engaged directly with the roomful of IT professionals.   

Microsoft Thailand also participated as K.Panjaporn Vittayalerdpun presented on “Delivering Universal Communications with Office 365 and Skype for Business” reinforcing how workplace dynamics has shifted with the millennials joining the workforce, driving a strong demand for an easy to use, flexible communications platform.

Amongst the audience was a representative from the Ministry of Public Health (MOPH) who shared in an impromptu Q &A andhis experience as a user of Polycom video collaboration solutions and support services. It was extremely satisfying to listen to a happy customer. What a great testimonial! Check out the MOPH case study for more. 

Launch of Customer Demo Centre – Thailand

I am also delighted to share that we’ve launched a new customer demonstration centre in Thailand, the first in Bangkok! At the press launch, journalists were provided a firsthand experience of RealPresence Centro to RealPresence Centro experience amongst other demonstrations at our brand spanking new demo centre. With increasing demand in the market for video collaboration tools to drive the Workplace of The Future, this demo centre serves to allow organisations to customise a collaboration solution that suits them best.  As Thailand’s national agenda for Digital Thailand/Economy is always big news, Polycom’s innovations drew lots of interest and questions from the attending media.  

Microsoft Office 365 User Conference

As a strategic alliance partner of Microsoft, Polycom joined the Microsoft Office 365 User Conference as a Platinum Sponsor on August 3. About 500 people turned up at Queen Sirikit Convention Hall. Polycom’s Moses Lim took the main stage like a rock star as keynote presenter, and in true spirit of collaboration was supported by live demonstration by Low Hee Bun in the Polycom Singapore Executive Demo Centre.

The audience was treated to a larger than life RealPresence Trio with Skype for Business demonstration and could browse the Polycom booth at the exhibitors’ area afterwards.  A key takeaway from feedback received was that over 50% of respondents were looking to video collaboration to effect reduction in operation cost and improve internal communications within the next six to 12 months.

This about sums up  our “hat trick” last week in Thailand!