Polycom RealPresence Trio Update: New Firmware with Skype for Business UI

[James_Ware]

Polycom has just announced the release of the latest firmware for the RealPresence Trio, the world's first smart hub for group collaboration.There are lots of new features (links to videos below), but I think that it is worth mentioning the new Skype for Business UI. It may not seem like much, but in my opinion, having a familiar user interface is important for two key reasons.

Firstly, when it comes to collaborating and meetings, people do not want to spend time learning a new UI for every device and in each location that they choose to join a call. Providing a consistent UI will ensure that when people walk into a room with a Polycom RealPresence Trio, they will recognise the familiar Skype for Business UI, already understand the simple workflow to join a meeting and feel comfortable using the single click to join calendar invite.  People want to focus on the meeting ahead, not on setting up a meeting. The new UI helps ensure that joining a meeting is a simple process, wherever you may be.

Secondly, if users are familiar with using the new UI, then they will feel more comfortable using the device and meeting space for collaborating. Ultimately this helps organisations drive adoption and usage of the technology they have invested in. 

As I said, it may seem simple, but the easier it is for us to collaborate, the quicker we can make decisions and the more successful we will be. 

See the new features here, including, but not limited to:

• RealPresence Trio Skype for Business UI Tour 
• Display layout options
• Call escalation