Polycom Employee

Great news for Polycom customers who own Polycom CX series phones—Microsoft announced they are extending support for Lync Phone Edition firmware. The new support lifetime announced by Microsoft for Lync Phone Edition is the same as Lync 2013:

  • Mainstream support through 2018
  • Extended support through 2023


The following Polycom phones and conference phone use Lync Phone Edition firmware:

  • Polycom CX500
  • Polycom CX600
  • Polycom CX700
  • Polycom CX3000


Polycom also offers a larger selection of IP phones and conference phones that do not use Lync Phone Edition, but instead, either register to the Lync server as IP devices or connect directly to a laptop or PC via USB. To learn more about all 20+ Polycom VoIP phones, USB phones and conference phones for Lync, visit Polycom Phones and Conference Phones for Microsoft Lync.

Polycom Lync Phones.png


For more information and details from Microsoft about their recently announced extended support for Lync Phone Edition, please read Update on Lync Phones from Microsoft’s Technet Blog.

Polycom Employee

Polycom's Jeff Schertz goes into even more detail in his recent blog post titled The Future of Lync IP Phones , exploring both the history and the future of Microsoft Lync Phone development as well as the technical difference between optimized and qualified phone devices.

The on-demand webcast about Polycom's new breakthrough solutions is available for replay. Watch it now.

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